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Customer Experiences from our Hong Kong Studio

Customer Experiences from our Hong Kong Studio

Great piercings aren’t just about jewelry, they’re about the experience. Don’t just take our word for it. Here’s what our clients say about their piercing experiences at LABRET.

From Nervous to Obsessed — D. Tang

"I’ve always been a little intimidated by the idea of getting pierced in a tattoo shop—it just felt a bit too intense for me. But LABRET’s environment was perfect—clean, welcoming, and nothing about it felt intimidating."

Our piercer walked her through:

  • A calm consultation to pick the perfect spots for her FOUR piercings.
  • Breathing tricks to stay relaxed, along with a stress ball.

Now D is planning her next piercing already!

“Since it went so smoothly, I’m already thinking of getting a conch piercing next month. If you’re nervous about getting pierced or just want a safe, professional, and welcoming place to do it, LABRET is definitely the place to go for ear piercing in Hong Kong. Huge thanks to the team for making my first experience such a great one—I’ll be back for sure!”

The Piercing Enthusiast: Stylish and Trendy - Sophie

"I went in to get a new earring and decided to get pierced too! Yan was great at recommending a piercing location that I love (and get compliments on). It’s a great addition to my stack. She was super thorough and explained the process as she did the piercing. I was impressed by their standard of care and hygiene!”

Sophie came in to buy some jewelry and decided to upgrade her stack with a new piercing:

  • All planned in one styling session.
  • She walked in and decided on a whim that today was the day for her to upgrade her stack.
  • The best compliment a service business can receive is when customers refer their friends to you. LABRET standards are the highest in the world, and every customer is important to us.

"Thank you for doing the piercing at the last minute. It was a great way to end my day and week. Will be referring my friends!”

Parent & Child: A Milestone Moment - Mr Cook

"I recently took my 12-year-old daughter to Labret for her first piercing, and we had a fantastic experience! The staff were incredibly friendly and patient, putting my daughter at ease and answering all her questions.

The piercer was professional and gentle, ensuring that the process was quick and as painless as possible. They also provided clear aftercare instructions, which I appreciated.”

Bringing your kid for their first piercing? We make it easy:

  • Child-friendly explanations and a calming environment.
  • Free candy and stress balls to ease the nerves, along with a certificate of bravery after the piercing!

"Labret is a wonderful place for anyone looking to get pierced. We’ll definitely be back for future piercings!!"

Once a Client, Always a Client - Jamie

“One of the best piercing services in town. I have two piercings done with them, and every time I am amazed at how great the service is and thoughtful the whole process is. The space is clean and spacious. And only piercing with a needle means a better healing process.

Even the aftercare is 10/10. I was having a bit of inflammation (which is to be expected for a helix piercing) and they asked me to go in and switched out a longer labret for me right away! I highly recommend my piercer Yan who is always so sweet and so caring."

When you get pierced with LABRET, you're not a customer, you are a client, and we always care for our clients:

  • Aftercare kit is included in every piercing appointment, which consists of a bottle of NeilMed Aftercare Spray and a tip sheet on how best to care for your new piercing.
  • Free downsizing and upsizing, as sometimes when swelling, you may need to put a longer post in your ear to accommodate the swelling. When the swelling subsides, we will change it again for a smaller post. All of this is free of charge, and comes included with the piercing service at LABRET.
  • Unlimited checkups for life. If you have any issues, pop into the studio, and our professional team of piercers will examine them.

Your Story Could Be Next

We love seeing your piercing journeys! Tag @labret.co in your Instagram posts for a chance to be featured.

If you have any questions about the process, check out our blog post "Ear Piercing 101: Your Intro to Everything Ear Piercing" to learn more about the LABRET experience.

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